R&S Laser Technology - Terms and Conditions
1. Warranty Information:
- All laser equipment manufactured by R&S Laser Technology is covered by a comprehensive 2-year warranty from the date of purchase.
- All other equipment, not classified as laser equipment, is covered by a 1-year warranty from the date of purchase.
- The warranty covers defects in materials and workmanship under normal use and service.
2. Warranty Claims:
- In the event of a warranty claim, customers must promptly notify R&S Laser Technology in writing, providing details of the issue and proof of purchase.
- R&S Laser Technology reserves the right to inspect the equipment to determine the nature and cause of the defect.
3. Warranty Exclusions:
- The warranty does not cover damage resulting from misuse, abuse, neglect, accidents, alterations, or unauthorized repairs.
- Consumables, such as protective eyewear for laser equipment, are not covered under warranty.
4. Limitation of Liability:
- R&S Laser Technology's liability under the warranty is limited to the repair or replacement of defective parts or products at its discretion.
- R&S Laser Technology is not liable for any indirect, incidental, or consequential damages arising from the use or inability to use its products.
5. Product Registration:
- To activate the warranty, customers are encouraged to register their purchased products on the R&S Laser Technology website within 30 days of purchase.
6. Technical Support:
- R&S Laser Technology provides technical support for its products during normal business hours. Customers can contact our support team via the designated channels mentioned on our website.
7. Return Policy:
- All returns must be authorized by R&S Laser Technology. Customers should contact our customer service to obtain a Return Merchandise Authorization (RMA) number before shipping any product back.
8. Governing Law:
- These terms and conditions are governed by and construed in accordance with the laws of [Jurisdiction], and any disputes will be subject to the exclusive jurisdiction of the courts of [Jurisdiction].
9. Modification of Terms:
- R&S Laser Technology reserves the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting on the R&S Laser Technology website.
By making a purchase from R&S Laser Technology, the customer acknowledges and agrees to abide by these terms and conditions.